Below is a list of several frequently asked questions. If for some reason you haven't found the answer to your question, please give us a call 630-629-6600 and we will be happy to assist you.
Q: What are Cary's receiving hours?
(Full Truckloads by appointment ONLY!)
Q: What are Cary's shipping hours?
Q: How late can I pick up?
A: Our shipping department closes at 4:30PM.
Q: Can I order online?
A: In 2013 we launced www.TheCaryStore.com to allow online ordering. If you can not find a product you normally purchase, let us know and we can add it to the Store.
Q: What is your return policy?
A: The Cary Company will accept returns of defective products, most unused products, and *damaged products. Certain products (such as made to order items) are non-returnable. Returns are assessed on an individual basis, and may be subject to restock and handling fees. For more information, please visit our Terms and Conditions page. Please contact us if you have any questions.
Q: Who is my salesman and how do I contact them?
A: To find out your salesman of raw materials contact Judi Travilla, and she will be happy to assist you, or go to our Territories page and click on the state you are located.
Q: Can I ship Cary material with other vendor material that is stocked at Cary Co.? A:Yes, it is quite often that customers will order both Cary material & other vendor material and have them ship together to reduce shipping costs.
Q: Does Cary Truck deliver to my area?
A:Cary Trucks will deliver within a 100 mile radius of Chicago.
Q: How do I get directions to your facility?
Q: I have a question regarding CLR, who can help? A: Check out our CLR FAQ page with answers to the most common questions relating to CLR?
Q: How do I determine the best method for shipping?