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Terms of Use

Terms and Conditions

Orders may be placed online, by phone, fax, or email. The Cary Company requires a $200 minimum order. This amount does not include the cost of shipping.

Payment Options
The Cary Company accepts all major credit cards. You may also apply for credit terms by faxing credit and bank references to 630-376-2401. Orders requesting credit terms for the first time may take 3-5 days to process. Credit Card orders can ship in 24 hours in most cases.

Product Specifications
Although this website is constantly updated, product specs are subject to change without notice.

Freight Charges & Claims
Claims for missing items or damage in transit should be made upon receipt of the goods with The Cary Company. Delays in notification may lead to a longer timetable for resolution. Make sure to document all findings, as well as taking digital photos of any damages.

No item shall be returned without proper return authorization. Unauthorized returns will be refused. If a return is required please contact customer service at (630) 376-2400 and a Return Material Authorization (RMA) number will be provided, along with details on how to proceed with the return. Returns because of shortages, defects or errors in shipment must be reported to The Cary Company within 5 days of receipt of shipment and are subject to a 15%-25% restocking fee. The Cary Company shall have a reasonable opportunity to verify such claims before goods under dispute are used or returned. All other returns will be accepted at the discretion of The Cary Company and are subject to a 15%-25% restocking fee. Please note: For items marked “CLEARANCE” all sales are final and cannot be returned or exchanged.

Order Cancellations
An order cancellation received after the order has been pulled and prepped for shipping or pick-up will incur a 10% (minimum of $10) restocking fee. If an order is cancelled prior to the order being prepped no fees will apply, with the exception if the material was special ordered to fill the order and we are not able to cancel with the manufacturing plant or goods are in transit. Any order cancellations received after the order has been shipped will be subject to our Return Policy.

Tax Exempt
Illinois customers that purchase items for resale must complete a CRT-61 Certificate of Resale form in order for the purchase to be tax exempt. If you are a business making purchases for resale, we can set up your account as tax exempt so tax does not appear on your orders. Complete the CRT-61 Certificate of Resale form and return it to us by fax at 630-376-2401 or scan and email it to [email protected] Please note that upon receipt of the executed CRT-61, we are required to verify your business registration and eligibility for sales tax exemption with the State of Illinois as part of our review PRIOR to your order being released. Once your account is established, you may place your tax exempt order through our website using your registered account. Please remember that you must use your registered account to make tax-exempt purchases. Orders placed as a “guest” are taxable and cannot be reversed. Please note that the CRT-61 Certificate of Resale will remain in our system for two years from the date that it is signed. After two years the CRT-61 will expire and a new form will need to be completed.

Conditions of Sale

1. All goods are subject to inspection upon delivery. All claims for shortages in quantity, defect in quality, or mis-description of goods delivered under this invoice, shall be made in writing within five days after arrival at destination and The Cary Company shall have a reasonable opportunity to verify such claims before goods under dispute are used or returned. If verified, The Cary Company’s liability shall be exclusively limited to replacement of the goods and reasonable incidental handling charges. Failure to comply with this provision shall invalidate any claim by Buyer and Buyer shall be deemed to have accepted the goods and waived all claims as to shortages in quantity, defects in quality, or mis-description of goods delivered under the invoice. Buyer agrees to pay 1-1/2% per month (18% per annum) service charges on account balance unpaid after the 30th day of the month if any of the accounts is past due. If the account is past due, Buyer agrees to pay all collection costs, including reasonable attorney’s fees.

2. The Cary Company shall not be liable for any injury, loss, or damage, special, direct or consequential, arising out of delayed delivery, short shipment or the inability to use the subject goods. Before using, Buyer shall determine the description of the goods conforms to its invoice and suitability of the goods, its intended use, and Buyer assumes all risk and liability whatsoever in connection therewith.

3. The Cary Company is not responsible for conditions or delays beyond its control, such as, but not limited to, delays due to strikes, fires, severe weather, or delays of carriers.

4. Buyer agrees that it did not rely upon and will not rely upon any representations, warranties, or agreements made by any of The Cary Company’s representatives. Buyer agrees and acknowledges that The Cary Company did not authorize any representations, warranties or agreements made by any of The Cary Company’s representatives.


End Use Suitability
Buyer and Packager shall be responsible for determining whether the containers supplied by The Cary Company are suitable and safe for the materials being placed in them, for determining the proper methods for filling the containers and the closures to be used on the containers, taking into account the likely storage and use of the filled containers by the Buyer, packager and ultimate user.

The content of this site, including but not limited to the text and images herein and their arrangement, are copyright (c) 2020 by The Cary Company. All Rights Reserved.

The Cary Company hereby authorizes you to copy and display the content herein, but for your personal, non-commercial use only. Any copy you make must include this copyright notice. If attribution to The Cary Company is included, limited quotations from the content are hereby permitted. You may not copy or display for redistribution to third parties for commercial purposes any portion of the content without the prior written permission of The Cary Company.

No Implied Licenses
Nothing contained herein shall be construed as conferring by implication, or otherwise any license or right under any patent, trademark, copyright (except as expressly provided above), or proprietary rights of The Cary Company or of any third party.

The Content
The Cary Company makes no representations about the suitability of the content of this site for any purpose. All content is provided “as is” without any warranty of any kind. The Cary Company hereby disclaims all warranties and conditions with regard to the content, including but not limited to all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement. In no event shall The Cary Company be liable for any special, indirect, exemplary, or consequential damages or any damages whatsoever, including but not limited to loss of use, data, or profits, without regard to the form of any action, including but not limited to contract, negligence, or other actions, arising out of or in connection with the use, copying, or display of the content.

Although The Cary Company believes the content to be accurate, complete, and current, The Cary Company makes no warranty as to the accuracy, completeness or currency of the content. It is your responsibility to verify any information before relying on it. The content of this site may include technical inaccuracies or typographical errors. From time to time changes are made to the content herein. The Cary Company may make changes in the products and/or the services described herein at any time.

Any opinions expressed herein are solely those of the creators of the material and are not the opinions of The Cary Company, its subsidiaries, or its affiliates, or of the management of those entities.

Links to Other Sites
Some of the sites listed as links herein are not under the control of The Cary Company. Accordingly, The Cary Company makes no representations whatsoever concerning the content of those sites. The fact that The Cary Company has provided a link to a site is NOT an endorsement, authorization, sponsorship, or affiliation by The Cary Company with respect to such site, its owners, or its providers. The Cary Company is providing these links only as a convenience to you. The Cary Company has not tested any information, software, or products found on these sites and therefore cannot make any representations whatsoever with respect thereto. There are risks in using any information, software, or products found on the Internet; and The Cary Company cautions you to make sure that you completely understand these risks before retrieving, using, relying upon, or purchasing anything via the Internet.

Information Provided by You
Any information provided by you to The Cary Company, including but not limited to feedback, data, questions, comments, suggestions, or the like, shall be deemed to be non-confidential; The Cary Company shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose, and distribute the information to others without limitation. Additionally, The Cary Company shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products incorporating such information.

The Cary Company and the Cary logo are registered trademarks of The Cary Company. All other trademarks are either owned by The Cary Company or by other companies.