Terms & Conditions

Orders may be placed online, by phone, fax, or email. The Cary Company requires a $200 minimum order. This amount does not include the cost of shipping.

The Cary Store accepts all major credit cards. You may also apply for credit terms by faxing credit and bank references to 630-376-2401. Orders requesting credit terms for the first time may take 3-5 days to process. Credit Card orders can ship in 24 hours in most cases.

Prices are subject to change without notice. While The Cary Company makes an effort to display accurate information through the site, pricing errors may occur. The Cary Company cannot confirm the final price of an item until your order enters the shipping process. Prices fluctuate based on the prevailing market conditions of raw materials. Prices billed will be those in effect at the time of shipment. The receipt of an order confirmation means your order request was received and does not constitute our acceptance of an order or our confirmation of an offer to sell a product. We reserve the right to update prices, with or without notice. For questions about our most current prices, please contact sales@thecarycompany.com.

The estimated delivery date is approximate and may vary due to order quantity, shipping method or carrier, stock availability, and external factors (e.g., customs delays, weather).

Promotions offered by The Cary Company are subject to change without notice. Offers are valid with online purchases only with a minimum purchase of $200. Sales tax, shipping and handling do not qualify toward minimum purchase amount. Minimum purchase threshold is calculated after all applicable discounts are first applied to the purchase price. Offers are valid once per customer, unless otherwise noted. Please note the expiration date and maximum applicable discount. Promotional offers exclude shipping & handling, taxes, and any other fees. Offers cannot be combined with any other offer or special pricing. Promotional codes have no cash value and are not redeemable for cash. Additional restrictions may apply.The estimated delivery date is approximate and may vary due to order quantity, shipping method or carrier, stock availability, and external factors (e.g., customs delays, weather).

To redeem an offer, enter the code under the "Promo Code" text box on the Shopping Cart page.

Although this website is constantly updated, product specs are subject to change without notice.

Claims for missing items or damage in transit should be made upon receipt of the goods with The Cary Company. Delays in notification may lead to a longer timetable for resolution. Make sure to document all findings, as well as taking digital photos of any damages.

No item shall be returned without proper return authorization. Unauthorized returns will be refused. If a return is required, please contact customer service at (630) 629-6600 and a RGA or Return Goods Authorization number will be provided, along with details on how to proceed with the return. All returns and/or claims must be made within 30 days of receipt and are subject to a restocking fee up to 35%. You may cancel an order for any reason and receive a full refund prior to the order being processed. Any cancellation after the order has been processed and/or production has begun may result in additional charges to be determined by The Cary Company.

Please note: For items marked “CLEARANCE” all sales are final and can not be returned or exchanged.

The Cary Company is required to charge tax on all applicable orders. The amount of tax displayed at the time of checkout is an estimate based on many factors including but not limited to the type of item or service purchased, the shipment or delivery address, and the time and location of fulfillment. As these factors are subject to change, tax may be adjusted between the time the order is placed and when the order is finalized. Final taxes will be calculated at the time your order is billed. You will be responsible for paying any applicable taxes relating to your purchases.

The Cary Company collects the Simplified Sellers Use Tax (SSUT) on taxable transactions delivered into Alabama. The SSUT program allows eligible sellers to apply a flat eight percent (8%) sellers use tax on all sales made into Alabama. The tax will be remitted on the customer’s behalf to the Alabama Department of Revenue under The Cary Company's SSUT account number: SSU-R011559473. Visit the SSUT Program's website for more information.

Tax exempt customers buying for the first time must provide a copy of your sales tax exemption certificate. We are required to verify your business registration and eligibility for sales tax exemption as part of our review prior to your order being released. Please remember that you must use your registered account to make tax exempt purchases. Orders placed using an account not registered as tax exempt are taxable and cannot be reversed.

1. All goods are subject to inspection upon delivery. All claims for shortages in quantity, defect in quality, or mis-description of goods delivered under this invoice, shall be made in writing within five days after arrival at destination and seller shall have a reasonable opportunity to verify such claims before goods under dispute are used or returned. If verified, the seller’s liability shall be exclusively limited to replacement of the goods and reasonable incidental handling charges. Failure to comply with this provision shall invalidate any claim by purchaser and purchaser shall be deemed to have accepted the goods and waived all claims as to shortages in quantity, defects in quality, or misdescription of goods delivered under the invoice. Buyer agrees to pay 1-1/2% per month (18% per annum) service charges on account balance unpaid after the 30th day of the month if any of the account is past due. If the account is past due, buyer agrees to pay all collection costs, including reasonable attorneys fees.
2. Sellers shall not be liable for any injury, loss, or damage, special, direct or consequential, arising out of delayed delivery, short shipment or the inability to use the subject goods. Before using, buyer shall determine the description of the goods conforms to its invoice and suitability of the goods, its intended use, and buyer assumes all risk and liability whatsoever in connection therewith.
3. Seller is not responsible for conditions or delays beyond its control, such as, but not limited to, delays due to strikes, fires, severe weather, or delays of carriers.
4. Buyer agrees that it did not rely upon and will not rely upon any representations, warranties, or agreements made by any of the seller’s representatives. Buyer agrees and acknowledges that the seller did not authorize any representations, warranties or agreements made by any of the seller’s representatives.

Please read this carefully.  It affects your rights. Any dispute or claim relating in any way to your use of The Cary Company's services will be resolved by binding arbitration, rather than court. 

This agreement to arbitrate is intended to be broadly interpreted, and expressly includes claims brought under the Telephone Consumer Protection Act, 47 U.S.C. § 227 et seq., or any other statute, regulation, or legal or equitable theory. You and The Cary Company hereby agree that the Federal Arbitration Act, 9 U.S.C. 1, et seq. ("FAA") applies to this agreement to arbitrate, and governs all questions of whether a dispute is subject to arbitration. Unless you and we agree otherwise in writing, arbitration shall be administered by the American Arbitration Association’s Consumer Arbitration Rules in effect at the time of filing of the arbitration (the "AAA's Rules"). However, just as a court would, the arbitrator or arbitrators must honor the terms and limitations in this Agreement, and can award damages and relief (including any attorneys’ fees) authorized by law and/or the AAA's Rules. The arbitration decision and award is final and binding, with some exceptions under the FAA, and judgment on the award may be entered in any court of competent jurisdiction.  YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND THE CARY COMPANY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, REPRESENTATIVE, OR COLLECTIVE PROCEEDING.

THIS AGREEMENT DOES NOT ALLOW FOR CLASS ARBITRATIONS EVEN IF THE PROCEDURES OR RULES OF THE AAA WOULD.  RATHER, YOU AND WE ARE ONLY ENTITLED TO PURSUE ARBITRATION ON AN INDIVIDUAL, BILATERAL BASIS.  FURTHER, AND UNLESS YOU AND The Cary Company AGREE OTHERWISE IN WRITING, THE ARBITRATOR(S) MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL PARTY'S CLAIMS WITH ANY OTHER PARTY'S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR COLLECTIVE PROCEEDING. You and The Cary Company are each responsible for our respective costs relating to counsel, experts, and witnesses, as well as any other costs relating to the arbitration. The Cary Company, however, will pay for the arbitration administrative or filing fees, including the arbitrator and/or other AAA case management fees, for any claim seeking $75,000 or less, unless the claim is determined by the arbitrator to be frivolous. Otherwise, the AAA’s Rules regarding costs and payment apply.

This agreement to arbitrate does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.

If any term of this Section (Arbitration and Class Action Waiver) is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term. If application of this Severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the Party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the Party seeking such compensation.

Buyer and Packager shall be responsible for determining whether the containers supplied by The Cary Company or The Cary Store are suitable and safe for the materials being placed in them, for determining the proper methods for filling the containers and the closures to be used on the containers, taking into account the likely storage and use of the filled containers by the buyer, packager and ultimate user.

The content of this site, including but not limited to the text and images herein and their arrangement, are copyright (c) 2025 by The Cary Company. All Rights Reserved.

The Cary Company hereby authorizes you to copy and display the content herein, but for your personal, non-commercial use only. Any copy you make must include this copyright notice. If attribution to the Cary Company is included, limited quotations from the content are hereby permitted. You may not copy or display for redistribution to third parties for commercial purposes any portion of the content without the prior written permission of the Cary Company.

Nothing contained herein shall be construed as conferring by implication, or otherwise any license or right under any patent, trademark, copyright (except as expressly provided above), or proprietary rights of the Cary Company or of any third party.

The Cary Company makes no representations about the suitability of the content of this site for any purpose. All content is provided “as is” without any warranty of any kind. The Cary Company hereby disclaims all warranties and conditions with regard to the content, including but not limited to all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement. In no event shall the Cary Company be liable for any special, indirect, exemplary, or consequential damages or any damages whatsoever, including but not limited to loss of use, data, or profits, without regard to the form of any action, including but not limited to contract, negligence, or other actions, arising out of or in connection with the use, copying, or display of the content.

Although the Cary Company believes the content to be accurate, complete, and current, the Cary Company makes no warranty as to the accuracy, completeness or currency of the content. It is your responsibility to verify any information before relying on it. The content of this site may include technical inaccuracies or typographical errors. From time to time changes are made to the content herein. The Cary Company may make changes in the products and/or the services described herein at any time.

Any opinions expressed herein are solely those of the creators of the material and are not the opinions of the Cary Company, its subsidiaries, or its affiliates, or of the management of those entities.

Some of the sites listed as links herein are not under the control of the Cary Company. Accordingly, the Cary Company makes no representations whatsoever concerning the content of those sites. The fact that the Cary Company has provided a link to a site is NOT an endorsement, authorization, sponsorship, or affiliation by the Cary Company with respect to such site, its owners, or its providers. the Cary Company is providing these links only as a convenience to you. the Cary Company has not tested any information, software, or products found on these sites and therefore cannot make any representations whatsoever with respect thereto. There are risks in using any information, software, or products found on the Internet; and the Cary Company cautions you to make sure that you completely understand these risks before retrieving, using, relying upon, or purchasing anything via the Internet.

Any information provided by you to the Cary Company, including but not limited to feedback, data, questions, comments, suggestions, or the like, shall be deemed to be non-confidential; the Cary Company shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose, and distribute the information to others without limitation. Additionally, the Cary Company shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products incorporating such information.

The Cary Company and the Cary logo are registered trademarks of The Cary Company. All other trademarks are either owned by Cary or by other companies.